Service & Support

Service & Support

contact us

  • Tel:0086-0755-82883352
  • Fax:0086-0755-82883354
  • Email:sales@sddz-ic.com
  • Address: 3503B, Saige Plaza, Huaqiang North,Futian Dist,Shenzhen,Guangdong,China.

Why choose us

Why Choose Us

1.Professional Electronics component supplier in Shenzhen.

2.We have massive spot stock in our warehouse which all are 100% Original NEW.

3.Good Service: One-Stop BOM service,convenient for one-time purchasing.

4.Competitive price with good quality.

5.Fast shipment with safety custom clearance,we can ship as your request, we will track the shipment for you once every two days, until you get the products. After you got the goods and test them, any questions or problems please contact us any time.

6.Support sample order.

7.Customer service: We will reply you for your inquiry in 24 hours and offer best after-sale service.


After-sales service

1.All components we provide the quality with 45 days Return policy from the day of shipment.

2.Please return to us for replacement or refund, when you find the faulty items or it does't work well.

3.If the items are defective please notify us within 3 days after arrival.

4.Any items must be returned in their original condition to get a refund or replacement.


REMARKS:

1.Please confirm receipt of products on Alibaba if the goods you received, if the goods was damaged please contact us immediately. Send the photo to us or video that we can check by our professional after-sales team and give you best solution.

2.We can promise shipment in time but we couldn't control the express delivery time.

Our salesman will be responsible to send the AWB for the shipment in the next workday.

You can check the AWB on the website which we send to you. For the AWB you also can call to the local branch of the express company in your company.

3.If you need more information or have any questions pls feel free to contact us .